Designing With Ghosts: A Practical Guide for Reformers, Activists & Policymakers
On The Invisible Memories That Shape Systems, Citizens, and Change
I. Why Reform Fails Unless It Rewrites Institutional Memory
Reform is one of democracy’s favourite words. It sounds constructive, measured, responsible - the promise of a better future without the discomfort of real disruption. When governments launch reforms, we picture tidy diagrams, updated workflows, new digital portals, and officials speaking of “mo…
